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Getting Started

8
  • What is Workly?
  • Creating your account and setting up a workspace
  • Customising your dashboard layout
  • Using global search
  • Keyboard shortcuts and quick actions
  • Onboarding and initial setup
  • Signing in with Google
  • Navigating Workly — sidebar and layout

Projects & Tasks

41
  • Using Number, Text, and Date custom fields
  • Using the People custom field
  • Assigning and reassigning tasks
  • Reordering columns and managing visibility
  • Editing and deleting custom fields and options
  • Tracking task activity and history
  • Adding cover images to tasks
  • Browsing project files
  • Creating and managing projects
  • Managing tasks, subtasks, and task details
  • Setting due dates and scheduling tasks
  • Understanding task statuses and priorities
  • Using board view (Kanban)
  • Using calendar view
  • Using list view
  • Copying and moving tasks between projects
  • Adding custom columns and fields to projects
  • Adding custom views — YouTube, Figma, Google Docs, and Sheets
  • Daily task reminders and due-today notifications
  • Drag and drop tasks between views
  • Duplicating tasks, sections, and projects
  • Deleting projects, tasks, and sections
  • Filtering and sorting tasks
  • Drag and drop tasks within and across sections
  • Grouping tasks by status, priority, assignee, and more
  • Using the project overview dashboard
  • Working with subtasks and task hierarchy
  • Adding attachments to tasks
  • Task comments and activity log
  • Organising tasks with sections
  • Using the workload view to manage team capacity
  • Bulk task creation — paste to create multiple tasks
  • Overdue task reminders and notifications
  • Project visibility and access settings
  • Exporting tasks to CSV
  • Editing task descriptions
  • Sorting tasks by date, priority, name, and more
  • Customising project colours and appearance
  • Task actions — copy, move, delete, duplicate, and share
  • Undo actions and restore deleted tasks
  • Collapsing and expanding sections

Chat & Messaging

24
  • Minimised chat windows and multitasking
  • Rich text formatting in chat messages
  • Searching messages in chat
  • Using chat, channels, and direct messages
  • Creating and sharing text snippets
  • Managing channels and group conversations
  • Sending messages, files, and reactions
  • Browsing shared files in chat
  • Creating tasks from chat messages
  • Sharing code snippets in chat
  • Sharing files and attachments
  • Annotating images before sending
  • Editing and deleting messages
  • Link previews and message formatting
  • Forwarding messages and files in chat
  • Using @mentions in chat and tasks
  • Message actions — pin, reply, edit, forward, and react
  • Recording your screen in Workly
  • Sending voice messages
  • Reacting to messages with emojis
  • Pinning important messages
  • Direct messages and group conversations
  • Replying to messages in threads
  • Uploading files from Google Drive

Meetings & Video Calls

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  • Starting and scheduling meetings
  • Accepting and declining calls
  • Screen sharing, recording, and meeting features
  • Meeting transcription with Workly AI
  • Google Calendar sync for meetings
  • Making group video calls
  • Making group voice calls
  • Inviting users to meetings and calls
  • Meeting details — recordings, transcripts, and notes
  • AI-generated meeting minutes
  • Recording meetings and calls
  • Video calls, voice calls, and meeting features
  • Setting meeting reminders
  • Making one-to-one video calls
  • Making one-to-one voice calls
  • Scheduling meetings with attendees and recurrence
  • Quick meetings and quick messages
  • Setting up recurring meetings

AI Agents & Integrations

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  • Using AI agents and integrations
  • Connecting Google Workspace (Gmail, Drive, Calendar)
  • Using AI chat inside a project
  • AI daily updates and task summaries
  • AI agents in Workly
  • Using AI inside projects
  • Creating and hiring custom AI agents
  • Integrating services — Gmail, Drive, Calendar, Figma, Slack, and more
  • Chatting with Workly AI

Account & Settings

7
  • Managing your profile and account settings
  • Customising theme, display, and language
  • Setting up notification preferences
  • Browser and push notifications
  • Email verification and password management
  • Notifications, alerts, and the notification bell
  • Viewing user profiles

Troubleshooting & FAQ

1
  • Network status and connectivity

Collaboration & Teams

12
  • Inviting team members to your workspace
  • Online presence and status indicators
  • Leaving a project
  • Accepting workspace and project invitations
  • Creating and managing chat groups
  • Managing chat groups — members, admins, and settings
  • Joining public workspaces
  • Managing workspaces and organisations
  • Managing project members and roles
  • Switching between workspaces
  • Real-time collaboration and live updates
  • Workspace roles and permissions
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  • Home
  • Help
  • AI Agents & Integrations
  • Creating and hiring custom AI agents

Creating and hiring custom AI agents

2 min read

Workly lets you create custom AI agents and hire pre-built agents to automate tasks. Each agent has access to your integrated services and can work within your workspace context.

Pre-built agents

Workly offers ready-to-use AI agents for common roles:

  • Accountant Agent — Helps with financial analysis and reporting
  • Leadership Agent — Assists with management and strategy
  • Product Agent — Supports product planning and analysis
  • RFP Agent — Helps draft proposals and responses
  • Support Agent — Assists with customer support tasks

Hire an agent

  1. Go to the AI Agents page
  2. Browse available agents
  3. Click Hire on the agent you want
  4. The agent becomes available in your workspace

Create a custom agent

Build your own AI agent tailored to your needs:

  1. Go to AI Agents
  2. Click Create Agent
  3. Configure the agent’s name and role
  4. Select which integrated services the agent can access
  5. Define the agent’s instructions and capabilities

Agent integrations

Your AI agents can access any services you’ve connected:

  • Google Drive — Read and manage files
  • Gmail — Read and send emails
  • Google Calendar — View and manage events
  • Figma — Access design files
  • Slack — Access messages and channels
  • And many more integrations

Talk to your agents

Chat with any agent through Workly AI. The agent uses its integrated services and your workspace context to provide relevant, informed responses.

Frequently asked questions

How do I create a custom AI agent in Workly?

Go to AI Agents, click Create Agent, configure the name, role, and instructions, then select which integrated services the agent can access.

What pre-built agents are available?

Workly offers pre-built agents including Accountant, Leadership, Product, RFP, and Support agents. Each is designed for a specific business function.


Updated on February 25, 2026

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Table of Contents
  • Pre-built agents
  • Hire an agent
  • Create a custom agent
  • Agent integrations
  • Talk to your agents
  • Frequently asked questions
    • How do I create a custom AI agent in Workly?
    • What pre-built agents are available?

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