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Getting Started

8
  • What is Workly?
  • Creating your account and setting up a workspace
  • Customising your dashboard layout
  • Using global search
  • Keyboard shortcuts and quick actions
  • Onboarding and initial setup
  • Signing in with Google
  • Navigating Workly — sidebar and layout

Projects & Tasks

41
  • Using Number, Text, and Date custom fields
  • Using the People custom field
  • Assigning and reassigning tasks
  • Reordering columns and managing visibility
  • Editing and deleting custom fields and options
  • Tracking task activity and history
  • Adding cover images to tasks
  • Browsing project files
  • Creating and managing projects
  • Managing tasks, subtasks, and task details
  • Setting due dates and scheduling tasks
  • Understanding task statuses and priorities
  • Using board view (Kanban)
  • Using calendar view
  • Using list view
  • Copying and moving tasks between projects
  • Adding custom columns and fields to projects
  • Adding custom views — YouTube, Figma, Google Docs, and Sheets
  • Daily task reminders and due-today notifications
  • Drag and drop tasks between views
  • Duplicating tasks, sections, and projects
  • Deleting projects, tasks, and sections
  • Filtering and sorting tasks
  • Drag and drop tasks within and across sections
  • Grouping tasks by status, priority, assignee, and more
  • Using the project overview dashboard
  • Working with subtasks and task hierarchy
  • Adding attachments to tasks
  • Task comments and activity log
  • Organising tasks with sections
  • Using the workload view to manage team capacity
  • Bulk task creation — paste to create multiple tasks
  • Overdue task reminders and notifications
  • Project visibility and access settings
  • Exporting tasks to CSV
  • Editing task descriptions
  • Sorting tasks by date, priority, name, and more
  • Customising project colours and appearance
  • Task actions — copy, move, delete, duplicate, and share
  • Undo actions and restore deleted tasks
  • Collapsing and expanding sections

Chat & Messaging

24
  • Minimised chat windows and multitasking
  • Rich text formatting in chat messages
  • Searching messages in chat
  • Using chat, channels, and direct messages
  • Creating and sharing text snippets
  • Managing channels and group conversations
  • Sending messages, files, and reactions
  • Browsing shared files in chat
  • Creating tasks from chat messages
  • Sharing code snippets in chat
  • Sharing files and attachments
  • Annotating images before sending
  • Editing and deleting messages
  • Link previews and message formatting
  • Forwarding messages and files in chat
  • Using @mentions in chat and tasks
  • Message actions — pin, reply, edit, forward, and react
  • Recording your screen in Workly
  • Sending voice messages
  • Reacting to messages with emojis
  • Pinning important messages
  • Direct messages and group conversations
  • Replying to messages in threads
  • Uploading files from Google Drive

Meetings & Video Calls

18
  • Starting and scheduling meetings
  • Accepting and declining calls
  • Screen sharing, recording, and meeting features
  • Meeting transcription with Workly AI
  • Google Calendar sync for meetings
  • Making group video calls
  • Making group voice calls
  • Inviting users to meetings and calls
  • Meeting details — recordings, transcripts, and notes
  • AI-generated meeting minutes
  • Recording meetings and calls
  • Video calls, voice calls, and meeting features
  • Setting meeting reminders
  • Making one-to-one video calls
  • Making one-to-one voice calls
  • Scheduling meetings with attendees and recurrence
  • Quick meetings and quick messages
  • Setting up recurring meetings

AI Agents & Integrations

9
  • Using AI agents and integrations
  • Connecting Google Workspace (Gmail, Drive, Calendar)
  • Using AI chat inside a project
  • AI daily updates and task summaries
  • AI agents in Workly
  • Using AI inside projects
  • Creating and hiring custom AI agents
  • Integrating services — Gmail, Drive, Calendar, Figma, Slack, and more
  • Chatting with Workly AI

Account & Settings

7
  • Managing your profile and account settings
  • Customising theme, display, and language
  • Setting up notification preferences
  • Browser and push notifications
  • Email verification and password management
  • Notifications, alerts, and the notification bell
  • Viewing user profiles

Troubleshooting & FAQ

1
  • Network status and connectivity

Collaboration & Teams

12
  • Inviting team members to your workspace
  • Online presence and status indicators
  • Leaving a project
  • Accepting workspace and project invitations
  • Creating and managing chat groups
  • Managing chat groups — members, admins, and settings
  • Joining public workspaces
  • Managing workspaces and organisations
  • Managing project members and roles
  • Switching between workspaces
  • Real-time collaboration and live updates
  • Workspace roles and permissions
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  • Home
  • Help
  • AI Agents & Integrations
  • Chatting with Workly AI

Chatting with Workly AI

4 min read

Workly AI is your built-in AI assistant that you can chat with directly. It can answer questions, generate content, summarise information, and even access your integrated services — all through a natural conversation interface.

Access Workly AI

There are several ways to chat with Workly AI:

  • Global AI chat — Click the Workly AI button to open the AI chat sidebar from anywhere in the app
  • Direct message — Find “Workly AI” in your direct messages list and chat like you would with any team member
  • Project AI sidebar — Open the AI chat from within any project for project-specific conversations

What Workly AI can do

  • Answer questions — Ask about your tasks, projects, or anything work-related
  • Generate content — Draft emails, messages, documents, and summaries
  • Summarise conversations — Get a summary of what happened in a channel or project
  • Access integrations — When you connect services like Gmail, Google Drive, and Calendar, Workly AI can access them automatically to help you
  • Create tasks — Ask AI to create tasks in your projects

AI with your integrations

When you connect services from the Agents page (Gmail, Google Drive, Google Calendar, Figma, Slack, and more), Workly AI can automatically access these services during your conversations. For example:

  • “Check my Gmail for unread emails from today”
  • “Find the latest design file in my Google Drive”
  • “What meetings do I have this week?”
  • “Show me the latest messages in my Slack workspace”

AI in projects

Each project has an AI chat sidebar that understands the context of your project. Open it to ask project-specific questions:

  • “What tasks are overdue in this project?”
  • “Summarise the progress this week”
  • “What are the high-priority tasks assigned to me?”

Reply and context

Workly AI remembers the context of your conversation within a session. You can ask follow-up questions, and AI will understand what you’re referring to. Start a new session for a fresh context.

Frequently asked questions

How do I chat with Workly AI?

Click the Workly AI button to open the AI chat sidebar, or find Workly AI in your direct messages list. You can also open the AI sidebar from within any project.

Can Workly AI access my Gmail and Google Drive?

Yes, when you connect services from the Agents page, Workly AI can automatically access them. Ask AI to check your email, find Drive files, or review your calendar.


Updated on February 25, 2026

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Table of Contents
  • Access Workly AI
  • What Workly AI can do
  • AI with your integrations
  • AI in projects
  • Reply and context
  • Frequently asked questions
    • How do I chat with Workly AI?
    • Can Workly AI access my Gmail and Google Drive?

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