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Getting Started

8
  • What is Workly?
  • Creating your account and setting up a workspace
  • Customising your dashboard layout
  • Using global search
  • Keyboard shortcuts and quick actions
  • Onboarding and initial setup
  • Signing in with Google
  • Navigating Workly — sidebar and layout

Projects & Tasks

41
  • Using Number, Text, and Date custom fields
  • Using the People custom field
  • Assigning and reassigning tasks
  • Reordering columns and managing visibility
  • Editing and deleting custom fields and options
  • Tracking task activity and history
  • Adding cover images to tasks
  • Browsing project files
  • Creating and managing projects
  • Managing tasks, subtasks, and task details
  • Setting due dates and scheduling tasks
  • Understanding task statuses and priorities
  • Using board view (Kanban)
  • Using calendar view
  • Using list view
  • Copying and moving tasks between projects
  • Adding custom columns and fields to projects
  • Adding custom views — YouTube, Figma, Google Docs, and Sheets
  • Daily task reminders and due-today notifications
  • Drag and drop tasks between views
  • Duplicating tasks, sections, and projects
  • Deleting projects, tasks, and sections
  • Filtering and sorting tasks
  • Drag and drop tasks within and across sections
  • Grouping tasks by status, priority, assignee, and more
  • Using the project overview dashboard
  • Working with subtasks and task hierarchy
  • Adding attachments to tasks
  • Task comments and activity log
  • Organising tasks with sections
  • Using the workload view to manage team capacity
  • Bulk task creation — paste to create multiple tasks
  • Overdue task reminders and notifications
  • Project visibility and access settings
  • Exporting tasks to CSV
  • Editing task descriptions
  • Sorting tasks by date, priority, name, and more
  • Customising project colours and appearance
  • Task actions — copy, move, delete, duplicate, and share
  • Undo actions and restore deleted tasks
  • Collapsing and expanding sections

Chat & Messaging

24
  • Minimised chat windows and multitasking
  • Rich text formatting in chat messages
  • Searching messages in chat
  • Using chat, channels, and direct messages
  • Creating and sharing text snippets
  • Managing channels and group conversations
  • Sending messages, files, and reactions
  • Browsing shared files in chat
  • Creating tasks from chat messages
  • Sharing code snippets in chat
  • Sharing files and attachments
  • Annotating images before sending
  • Editing and deleting messages
  • Link previews and message formatting
  • Forwarding messages and files in chat
  • Using @mentions in chat and tasks
  • Message actions — pin, reply, edit, forward, and react
  • Recording your screen in Workly
  • Sending voice messages
  • Reacting to messages with emojis
  • Pinning important messages
  • Direct messages and group conversations
  • Replying to messages in threads
  • Uploading files from Google Drive

Meetings & Video Calls

18
  • Starting and scheduling meetings
  • Accepting and declining calls
  • Screen sharing, recording, and meeting features
  • Meeting transcription with Workly AI
  • Google Calendar sync for meetings
  • Making group video calls
  • Making group voice calls
  • Inviting users to meetings and calls
  • Meeting details — recordings, transcripts, and notes
  • AI-generated meeting minutes
  • Recording meetings and calls
  • Video calls, voice calls, and meeting features
  • Setting meeting reminders
  • Making one-to-one video calls
  • Making one-to-one voice calls
  • Scheduling meetings with attendees and recurrence
  • Quick meetings and quick messages
  • Setting up recurring meetings

AI Agents & Integrations

9
  • Using AI agents and integrations
  • Connecting Google Workspace (Gmail, Drive, Calendar)
  • Using AI chat inside a project
  • AI daily updates and task summaries
  • AI agents in Workly
  • Using AI inside projects
  • Creating and hiring custom AI agents
  • Integrating services — Gmail, Drive, Calendar, Figma, Slack, and more
  • Chatting with Workly AI

Account & Settings

7
  • Managing your profile and account settings
  • Customising theme, display, and language
  • Setting up notification preferences
  • Browser and push notifications
  • Email verification and password management
  • Notifications, alerts, and the notification bell
  • Viewing user profiles

Troubleshooting & FAQ

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  • Network status and connectivity

Collaboration & Teams

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  • Inviting team members to your workspace
  • Online presence and status indicators
  • Leaving a project
  • Accepting workspace and project invitations
  • Creating and managing chat groups
  • Managing chat groups — members, admins, and settings
  • Joining public workspaces
  • Managing workspaces and organisations
  • Managing project members and roles
  • Switching between workspaces
  • Real-time collaboration and live updates
  • Workspace roles and permissions
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  • Getting Started
  • What is Workly?

What is Workly?

5 min read

Workly is an AI-powered collaboration platform that brings project management, team messaging, video meetings, and intelligent automation together in one workspace. Instead of switching between multiple tools, your team gets everything in a single place.

Welcome to the Workly Help Center. Whether you’re brand new or just exploring, this article covers everything you need to know about what Workly is and how it can help your team work better together.

How Workly works

Workly is built around three core ideas:

  • Centralised — All your projects, conversations, meetings, and files live in one workspace. No more jumping between apps to find what you need.
  • Collaborative — Every feature is designed for teamwork. Assign tasks, message teammates, hop on a video call, or share files — all without leaving Workly.
  • Intelligent — Built-in AI agents help automate repetitive work, surface insights, and keep your team focused on what matters most.

Your Workly workspace is organised around projects, channels, and meetings — giving your team a clear structure to collaborate effectively.

What you can do with Workly

Projects and tasks

Workly gives you flexible project management that adapts to how your team works. Create projects, break them into tasks and subtasks, set priorities, assign team members, and track progress from start to finish.

  • Board view — Visualise tasks as a Kanban board organised by status
  • List view — See tasks in a detailed, sortable table
  • Calendar view — Track deadlines and schedules on a calendar
  • Custom fields — Add your own columns and data to tasks
  • Filters and search — Find any task instantly by status, assignee, priority, or due date
  • File attachments — Attach documents, images, and files directly to tasks
Workly project and task management view
Manage projects and tasks with multiple views in Workly

Chat and messaging

Communicate with your team in real time without switching to another app. Workly includes full-featured team messaging built right into the platform.

  • Channels — Create public or private channels for teams, projects, or topics
  • Direct messages — Have one-on-one conversations with any teammate
  • File sharing — Share documents, images, and links with rich previews
  • Reactions and pinning — React to messages with emoji and pin important updates
  • Search — Find any message across all your conversations
Workly team chat and messaging
Chat with your team through channels and direct messages

Meetings and video calls

Start a video call instantly or schedule meetings in advance. Workly’s built-in video conferencing means you never need a separate meeting tool.

  • Instant meetings — Start a video call with one click
  • Scheduled meetings — Plan meetings ahead of time with calendar integration
  • Screen sharing — Share your screen during any call
  • Recording and transcripts — Record meetings and review transcripts later
  • Public meeting links — Invite external participants with a shareable link
Workly video meetings and calls
Start instant meetings or schedule calls with your team

AI agents

Workly’s AI agents bring intelligent automation directly into your workflow. Connect specialised agents that help with accounting, leadership analytics, product management, proposals, and customer support.

  • Accountant Agent — Streamline financial tasks and reporting
  • Leadership Agent — Get analytics and insights for team leads
  • Product Agent — Manage product workflows and decisions
  • RFP Agent — Automate proposal and RFP processes
  • Support Agent — Assist with customer service workflows
Workly AI agents and integrations
Connect AI agents and integrations to automate your workflow

Getting started with Workly

If you’ve been invited to a workspace

Check your email for an invitation link. Click it to accept the invite, create your account, and you’ll be taken straight into your team’s workspace. From there, explore your assigned projects, join channels, and start collaborating. Learn more about invitations.

If you’re setting up Workly for your team

Create your account and set up a new workspace. You can then invite team members by email, create your first project, set up channels for team communication, and configure AI agents to automate workflows. Follow the step-by-step setup guide.

If you’re exploring Workly

The best way to understand what Workly can do is to try it. Sign up at worklyapp.in to create a workspace, create a sample project, send a message, or start a quick meeting. You’ll find that everything works together seamlessly.

Ready to dive deeper? Browse the Workly Help Center for detailed guides on every feature, or reach out to our support team if you need a hand.

Frequently asked questions

What is Workly used for?

Workly is used for team collaboration and project management. It combines task and project tracking, team messaging, video conferencing, and AI-powered automation in a single platform, replacing the need for multiple separate tools like Slack, Asana, and Zoom.

Is Workly free to use?

Workly offers plans for teams of all sizes. Visit worklyapp.in/pricing to see the latest pricing options and sign up for your team.

How is Workly different from Slack or Asana?

Unlike Slack (messaging only) or Asana (project management only), Workly is an all-in-one platform that includes project management, team chat, video meetings, and AI agents in a single workspace. This eliminates the need to switch between multiple tools and keeps all your work in one place.


Updated on February 25, 2026

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Table of Contents
  • How Workly works
  • What you can do with Workly
    • Projects and tasks
    • Chat and messaging
    • Meetings and video calls
    • AI agents
  • Getting started with Workly
    • If you've been invited to a workspace
    • If you're setting up Workly for your team
    • If you're exploring Workly
  • Frequently asked questions
    • What is Workly used for?
    • Is Workly free to use?
    • How is Workly different from Slack or Asana?

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