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  • What is Workly?
  • Creating your account and setting up a workspace
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Projects & Tasks

41
  • Using Number, Text, and Date custom fields
  • Using the People custom field
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  • Meetings & Video Calls
  • Making one-to-one voice calls

Making one-to-one voice calls

2 min read

Need a quick conversation? Workly lets you make one-to-one voice calls directly from any direct message conversation — no scheduling required.

Start a voice call

  1. Open a direct message conversation
  2. Click the phone icon in the chat header
  3. Workly connects the call automatically

The other person receives an incoming call notification with your name and avatar. They can accept or decline the call.

Incoming call notification

When someone calls you, a full-screen notification appears with:

  • Caller’s name and avatar
  • A pulsing Accept button
  • A Decline button
  • A ringing sound alert

If you don’t answer within 60 seconds, the call times out automatically.

During the call

Once connected, you have access to these controls:

  • Mute / Unmute your microphone
  • Select audio device — choose input and output devices
  • End call — hang up the call

You are muted by default when joining a call for privacy. Unmute yourself when you’re ready to speak.

Call history

A message is posted in the chat when a voice call starts, so you always have a record of the call in your conversation history.

Frequently asked questions

How do I make a voice call in Workly?

Open a direct message conversation and click the phone icon in the chat header. The other person receives an incoming call notification and can accept or decline.

What happens if the person doesn’t answer?

If the call is not answered within 60 seconds, it times out automatically. A record of the missed call appears in the chat.


Updated on February 25, 2026

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Table of Contents
  • Start a voice call
  • Incoming call notification
  • During the call
  • Call history
  • Frequently asked questions
    • How do I make a voice call in Workly?
    • What happens if the person doesn't answer?

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